I didn't expect HASAG and yourself in particular to be able to help me as I lived a long way away in Ross-on-Wye, but following an e mail you arranged to meet me at my home. You were very kind and understanding as well as being sympathetic and professional. You took my details and said that you would sort out all the issues with the HMRC and put in for the benefits that I could claim for. I have to say that this happened seamlessly in a very short space of time. You also advised that HASAG had a listing of very competent solicitors one of whom I should engage to review my case with possibility of making a claim.
Thank you so much for coming round this morning and completing all the paperwork for the various benefit payments. It really does take away one of potential headaches when faced with this disease. But more than that you provided a ray of sunshine to the family in amongst the ocean of gloom that we had experienced to present. We know that results will be very difference for different people, but you managed to take away the monster element and it was good to have a normal chat. You do fabulous work and we are most grateful.
We are so grateful for all your help it’s a huge weight off our minds and we have now been able to put our affairs in order so now we can just enjoy our limited time together. Without your help this would not have been possible, can’t thank you enough.
We really appreciate your time, support and kindness and it has given us a real boost to know you are a phone call away. What a fantastic charity and service.
You will never know the positive effect that first meeting achieved. It gave us hope and confidence that we were not alone and that others understood the situation and were able to do so much to help us. The future is uncertain, but I want you all to know how much we value your work. Thank you once again.
HASAG’s effect on the family has been profoundly stabilising and I really appreciate their input. Their experiences, both personal and professional, have been an enormous help to us in coming to terms with the diagnosis and prognosis of my illness, and we are all in a much better place now to deal calmly with the eventualities. I am really grateful. HASAG made things so much easier for me.